FAQ

Shipping & Delivery

Do you deliver across the UAE?
Yes, we deliver to all seven emirates.

Do you offer Cash on Delivery?
Yes, Cash on Delivery is available at checkout alongside our online payment options.

How long does delivery take?
Most orders arrive within a few business days of being placed. You'll receive tracking information as soon as your order ships.

Orders & Returns

Can I return or exchange an item?
Yes — we offer a 30-day return window on eligible items. See our Refund Policy for full details.

How do I track my order?
Once your order ships, you'll receive an email with tracking details. You can also reach out via our Contact page and we'll look it up for you.

Products

Are your products quality-checked?
Yes, every product we list is reviewed before it goes live on the store, and we stand behind what we sell.

Still have a question?
Reach out any time via our Contact page — we're happy to help.